Terms of Service

These Terms govern your access to and use of ViewerFX (the "Service"), operated by GeoGear Supply ("we", "us"). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

The service

ViewerFX lets you upload point cloud files (LAS, LAZ), converts them to a streaming format, and lets you share an interactive web viewer with people you choose. Features and limits depend on your plan.

Accounts

You are responsible for your account, your password, and all activity under it. Provide accurate information and keep it current. You must be able to form a binding contract to use the Service.

Plans, billing, and cancellation

• Paid plans are billed monthly in advance through Stripe. Uploading requires a paid plan.
• You can switch plans or cancel anytime from your account. Cancellation takes effect at the end of the current billing period, and your shared links keep working until then.
• Fees are non-refundable except where required by law. Plan limits (storage, stored file count) are described at signup and on the pricing page.
• We may change pricing with reasonable notice. Changes do not affect the period you have already paid for.

Your content

You retain all rights to the files and data you upload ("Your Content"). You grant us a limited license to store, process, convert, and transmit Your Content solely to provide the Service to you and the people you share with. You are responsible for having the rights to upload and share Your Content, and for what you choose to make accessible through share links.

Acceptable use

You agree not to use the Service to:

• Upload content you do not have the right to use, or that is unlawful or infringing.
• Attempt to breach security, access other users' data, or disrupt the Service.
• Resell or white-label the Service except as expressly permitted by your plan.

Availability

We work to keep the Service available but do not guarantee uninterrupted operation. We may modify, suspend, or discontinue features. We are not a backup service: keep your own copies of your original files.

Disclaimers and limitation of liability

The Service is provided "as is" without warranties of any kind. Measurements, volumes, and other viewer outputs are estimates for visualization and review, not certified survey deliverables. To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim.

Termination

You may stop using the Service anytime. We may suspend or terminate access for violation of these Terms. On termination we may delete Your Content after a reasonable period.

Changes

We may update these Terms. Material changes will be posted here with an updated date. Continued use after changes means you accept them.

Contact

Questions about these Terms? Reach us through the support page in your account or at the contact details on viewerfx.io.